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Why Nigeria Customs Is Deploying AI to Track Fake News and Online Scams
The Nigeria Customs Service (NCS) has announced plans to deploy Artificial Intelligence (AI) and digital intelligence tools to combat fake news, online scams and misleading information targeting the service.
The Comptroller-General of Customs, Bashir Adeniyi, disclosed this in Abuja on Sunday during the 2026 Nigerian Council of the Nigerian Institute of Public Relations (NIPR) Roundtable, themed “Algorithm Influence and Public Relations.”
Adeniyi’s position was contained in a statement issued by the service’s spokesperson, Deputy Comptroller Abdullahi Maiwada.
He explained that the initiative would enable the NCS to monitor online information, verify claims, establish facts and respond promptly to misleading narratives capable of damaging the service’s reputation.
According to him, the technology would also strengthen collaboration with relevant government agencies to identify and apprehend individuals involved in spreading false information and fraudulent content.
The Customs boss emphasised the need for effective communication to ensure that Nigerians understand the reasons behind the actions and operations of Customs officers.
He noted that Artificial Intelligence had become increasingly important to the service, not only in its operational activities but also in strategic communication.
“The role of AI cannot be overemphasised, especially within our operations. Over the years, AI has been deployed in our core operational duties as well as strategic communication,” Adeniyi said.
He further disclosed that AI-assisted risk management systems were already being used to assess imported goods and classify them according to their risk levels, enabling officers to determine appropriate interventions.
Adeniyi added that the technology could also analyse public sentiment and provide insights into how Nigerians perceive the activities and operations of the Customs Service.
He said the NCS was leveraging digital platforms to verify information, address misleading claims and strengthen cooperation with other relevant agencies.
The roundtable examined the growing influence of digital technologies and Artificial Intelligence on public communication, particularly the implications of algorithm-driven information and its impact on public perception.
